At HRx Pharmacy, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Practice page outlines how we collect, use, and safeguard your information in accordance with applicable laws and regulations.
Information We Collect
We collect various types of information to provide you with our services, including:
Personal Information
Name, address, phone number, email address, and date of birth.
Insurance Information
Insurance provider, policy number, and coverage details.
Medical Information
Prescription details, medical history, medication allergies, and healthcare provider information.
Transaction Information
Payment details, billing address, and purchase history.
How We Use Your Information
We use your information for the following purposes:
Prescription Processing
To fill your prescriptions accurately and promptly.
Billing and Payment
To process payments and manage billing inquiries.
Customer Service
To respond to your inquiries, process orders, and provide support.
Healthcare Coordination
To communicate with your healthcare providers and insurance companies as necessary.
Regulatory Compliance
To comply with legal and regulatory requirements, including reporting to health authorities as necessary.
Marketing Communications
With your consent, to provide information about our products, services, and promotions.
Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
Healthcare Providers
To ensure proper coordination of your healthcare.
Insurance Companies
To process claims and obtain payment for services rendered.
Service Providers
To perform services on our behalf, such as delivery services and IT support, under strict confidentiality agreements.
Legal Authorities
To comply with legal obligations, such as subpoenas or court orders.
Protecting Your Information
We implement a variety of security measures to ensure the protection of your personal information, including:
Encryption
We use secure encryption methods to protect sensitive information transmitted online.
Access Controls
Only authorized personnel have access to your personal information, and are trained on the importance of maintaining confidentiality.
Physical Security
Our facilities are secured to prevent unauthorized access to personal information.
Your Rights
You have certain rights regarding your personal information, including:
Access
You can request a copy of your personal information that we have on file.
Correction
You can request corrections to any inaccurate or incomplete information.
Deletion
You can request the deletion of your personal information, subject to certain legal restrictions.
Restriction
You can request that we limit the use or sharing of your information in certain circumstances.
Complaints
You can file a complaint if you believe your privacy rights have been violated.
Changes to Our Privacy Practices
We may update our privacy practices from time to time to reflect changes in our operations or applicable laws. We will notify you of any significant changes through our website or other appropriate channels.
Contact Us
If you have any questions or concerns about our privacy practices, please contact us at:
Thank you for trusting HRx Pharmacy with your healthcare needs. Your privacy is of utmost importance to us.